Need: Students who make use of class/campus resources perform better academically. However, many rarely use their syllabi. As a result, students frequently ask instructors for things like due dates, class policies, or the # of assignments/points in a class. I've attached two docs: Syllabus Questions & a syllabus.
Enhancement: I created a two-sided "Syllabus Questions" document that students worked on collaboratively during the second class session (see attached). The students were instructed to (a) find an answer individually, but not write it down yet; (b) when everyone at the table/group had found it, they compared answers; and (c) then wrote down the agreed-upon answer. No one in the group was to get ahead of the others, but if a group member took more than 1 minute to find an answer, others could provide help.
Results: Easily 80% less questions about due dates, policies, etc. Collaborative nature of task proved beneficial, because classmates helped each other understand the meaning of syllabus statements.